Master User Agreement

Effective Date: Upon User Enrollment and Payment for Services

Applies to: All Users of Tap-In Global, LLC Services

1. Purpose

This Emergency Escalation Policy outlines the conditions under which Tap-In Global, LLC (“Tap-In”) is authorized to act swiftly and decisively to safeguard the life, health, and well-being of its users during an emergency or suspected critical incident.

2. User Consent to Emergency Actions

By enrolling in Tap-In services, the user (“Client”) grants Tap-In, its designated representatives, and authorized third parties the full and irrevocable authority to take the following actions if, in Tap-In’s sole discretion, a situation meets the threshold for escalation or emergency intervention:

a. Hotel Room Access

Client explicitly grants Tap-In permission to request and facilitate physical access to the Client’s hotel room in the event that: (i) the Client misses a scheduled Tap-In check-in, and (ii) Tap-In is unable to establish contact with the Client after reasonable attempts to
conduct an in-person check-in at the Client’s reported location. This access may be coordinated with hotel staff, Tap-In personnel, private investigators, or emergency responders solely for the purpose of ensuring the Client’s safety and well-being.

b. Digital Storage Locker Access

Client authorizes Tap-In to access any digital emergency storage locker or data repository
provided or linked through Tap-In, including uploaded documents, contacts, passwords,
and identity verification materials.

c. Information Sharing with Authorities

Tap-In is authorized to share the following with licensed private investigators, police,
consular officials, or emergency medical providers:

• The Client’s full legal name and nationality
• Recent photographs provided by the Client
• Contact information (email, phone, emergency contacts)
• Live and historical GPS location data from any issued or connected device
• Travel itinerary, including flights, accommodations, and in-country movement
• Any additional relevant information collected through Tap-In’s onboarding or monitoring tools

d. Contacting Known Associates

Client authorizes Tap-In to contact family members, emergency contacts, and known members of the Client’s travel party to attempt contact or gather relevant information if the Client is unreachable during an escalation scenario.

e. Filing Reports on Client’s Behalf

Client authorizes Tap-In to file missing persons reports, incident reports, or police statements on their behalf when they are unreachable, incapacitated, or deemed in danger based on Tap-In’s assessment.

f. Limited Outreach and Escalation to Private Investigation

Tap-In will not perform official investigations on behalf of the Client. Tap-In’s role is limited to high-level outreach efforts including: checking the location of the Client’s tracker, visiting the Client’s last known hotel, attempting direct contact through all known communication channels, reaching out to people in the Client’s travel party and emergency contacts, and surveying nearby tourist or entertainment locations. These outreach efforts will be conducted for up to one (1) hour following a missed check-in or credible trigger event. If the Client remains unreachable after this period, Tap-In is authorized to engage a licensed private investigator to escalate the search and coordinate
with local authorities.

g. Family Notification, Financial Scope, and Support Contact

In the event that a private investigator is engaged, Tap-In will notify the Client’s designated family contacts and inform them of the escalation. Tap-In will cover all costs associated with the private investigator until such time that local law enforcement or consular authorities assume control of the investigation. After this transfer of responsibility, Tap-In will not continue to fund private investigation services; however, the Client’s family may elect to retain those services independently at their own expense.

Upon this escalation, Tap-In will assign a local point of contact (“Family Liaison”) to serve as the primary communication link with the Client’s family. This liaison will:

• Provide regular status updates from the Tap-In team, local investigators, and authorities

• Help coordinate travel or logistics for family members arriving from out of the country

• Remain available and active until the situation is resolved or officially handed over to government entities

3. Conditions for Escalation

Escalation actions may be initiated in the following scenarios, including but not limited to:

• Missed check-ins without explanation
• Tracker or communication inactivity during at-risk timeframes
• Visible or reported signs of intoxication, injury, distress, or criminal threat
• Confirmation from third parties of unusual or concerning behavior
• Hotel staff or associates report inability to reach the Client

4. Good Faith Clause

All actions taken by Tap-In under this policy shall be conducted in good faith with the intention of preserving Client safety. Tap-In shall not be liable for damages arising from actions taken in accordance with this policy unless due to gross negligence or willful misconduct.

5. Revocation of Consent

Consent to this policy is mandatory for participation in Tap-In’s coverage. Revocation of any provision within this policy will result in immediate termination of Tap-In services.

ACKNOWLEDGMENT & ACCEPTANCE

By creating a profile, signing up, or using Tap-In services, the User confirms that they have read, understood, and agreed to be legally bound by Tap-In Master User Agreement