1. Introduction
Tapin Global, LLC dba Tap-In (“Tap-In,” “Company,” “we,” “our,” or “us”) is committed to protecting the privacy and security of our users. This Privacy Policy outlines how we collect, use, store, and share personal information when you use our services.
By creating a Tap-In account, completing registration, or using Tap-In services, you affirmatively accept this Privacy Policy and consent to all data practices described herein. This Policy is binding regardless of whether a physical or electronic signature is collected.
This Policy is intended to comply with applicable international data privacy laws, including but not limited to the GDPR, CCPA, and other regional legislation to the extent applicable.
2. Information We Collect
2.1 Required User Data
- Personal Identifiable Information (PII): Full name, date of birth, nationality, passport details.
- Contact Information: Email, phone number, Apple ID or Google account (for device tracking).
- Emergency Contact Details: Names, phone numbers, and email addresses of designated emergency contacts.
- Lodging & Travel Itinerary: Hotel or Airbnb details, flight information, transportation data.
- Live Location Data: GPS tracking via phone, WhatsApp check-ins, and optional tracking devices.
- Medical & Legal Information (if voluntarily provided by User): Allergies, pre-existing conditions, medical history, criminal record, or legal matters requiring intervention.
2.2 Automatic Data Collection
- Device Information: IP address, browser type, operating system, and access timestamps.
- Usage Data: How you interact with the Tap-In system, including frequency of check-ins and emergency response history.
3. How We Use Your Information
Tap-In collects and processes personal data strictly for the purpose of providing emergency intervention, travel monitoring, and security assistance.
3.1 Emergency Assistance & Safety Monitoring
- To track your location for wellness checks and emergency response.
- To provide real-time updates to emergency contacts when necessary.
- To notify law enforcement, immigration officials, or medical responders in cases of distress.
3.2 Legal & Security Purposes
- To assist Users in obtaining legal representation when detained abroad.
- To share necessary information with law enforcement or government authorities upon legal request.
- To provide security intervention if a User is in imminent danger.
3.3 Travel & Itinerary Assistance
- To provide guidance on accommodations, transportation, and travel safety tips.
- To recommend restaurants, activities, or cultural experiences.
- To assist with passport replacement or embassy contact in cases of lost documentation.
Tap-In provides travel advice as a courtesy. Tap-In is not responsible for any negative experiences, safety issues, or financial losses resulting from hotel choices, airline recommendations, or any third-party travel arrangements.
4. DATA SHARING AND DISCLOSURE
Tap-In shares personal information only when necessary to protect the User’s safety, fulfill legal obligations, or coordinate emergency responses. All shared data is limited to what is strictly necessary for the intended purpose.
4.1 Data Sharing with Third Parties
- Emergency Responders: Information may be shared with paramedics, hospitals, fire departments, or crisis teams in medical or safety incidents.
- Law Enforcement Agencies: Tap-In may share data with U.S. or foreign police if User is involved in legal or criminal matters.
- Immigration Authorities: Tap-In may disclose information as necessary for visa verification, entry, deportation, or national security purposes.
- Legal Representatives: Data may be shared to secure legal support for detained or endangered Users.
Tap-In does not sell, rent, or use User data for third-party advertising or marketing.
5. DATA SECURITY, STORAGE & INTERNATIONAL TRANSFER
Tap-In implements technical and organizational measures to safeguard personal data against loss, theft, misuse, and unauthorized access. These include:
- Encryption of data in transit and at rest
- Access restrictions and staff confidentiality agreements
- Secure cloud infrastructure and threat detection systems
- Regular security audits and penetration testing by external providers
- Formal breach notification protocol aligned with global standards
In the event of a confirmed data breach affecting User information, Tap-In will notify impacted users and relevant regulatory authorities in accordance with applicable data protection laws.
5.1 International Data Transfers
User data is stored on secure servers located in the United States. Tap-In uses Standard Contractual Clauses (SCCs) and other legally approved safeguards when transferring data from outside the U.S. to ensure an adequate level of protection. Users may request a copy of
these mechanisms by contacting privacy@tapinglobal.com.
6. USER RIGHTS
Users have the following rights under applicable data protection laws:
- Right to Access: Obtain a copy of your stored personal data
- Right to Rectification: Correct or update inaccurate personal data
- Right to Erasure: Request deletion of data not required for legal or operational purposes
- Right to Restrict Processing: Limit non-essential data processing
- Right to Object: Object to processing based on legitimate interest or direct communication
- Right to Data Portability: Request your data in a structured, machine-readable format
To exercise any of these rights, users should email privacy@tapinglobal.com. Tap-In will respond within the legally required timeframe.
7. DATA RETENTION & CHILDREN’S PRIVACY
7.1 Data Retention
Tap-In retains user data only for as long as necessary to fulfill the purposes for which it was collected, or as required to comply with legal, regulatory, or audit obligations. Specifically:
- Personal and location data are retained for the duration of the User’s active trip plus 5 business days.
- Legal, compliance, and transactional records may be retained for up to 5 years.
- Upon expiration of retention periods, data is securely deleted or anonymized.
7.2 Children’s Privacy
Tap-In services are not directed to individuals under the age of 18. We do not knowingly collect or store personal information from minors. If we learn that a minor has registered or submitted data, we will take steps to promptly delete that information. Parents or guardians who believe their child has used Tap-In may contact us at privacy@tapinglobal.com.
8. LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, Tap-In shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited tolost profits, loss of data, or business interruption, arising out of or related to the unauthorized access, use, or disclosure of personal information, even if advised of the possibility of such damages. In jurisdictions that do not allow such exclusions or limitations, liability is limited to the maximum extent permitted by law.
9. DISPUTE RESOLUTION & GOVERNING LAW
9.1 Binding Arbitration
All disputes, claims, or controversies arising out of or relating to this Privacy Policy shall be resolved through mandatory mediation and, if necessary, binding arbitration in Dallas County, Texas, USA. The arbitration shall be administered by the American Arbitration Association under its Commercial Arbitration Rules. You waive any right to a jury trial or to participate in any class action lawsuit.
9.2 Governing Law
This Privacy Policy and all related matters shall be governed by the laws of the State of Texas, without regard to its conflict of law principles.
10. ACCEPTANCE & CONTACT INFORMATION
By creating an account, registering for services, or accessing Tap-In’s platforms, you affirmatively agree to this Privacy Policy. This Policy is incorporated by reference into Tap-In’s Master Terms of Service.
For questions or to exercise your rights, contact:
Privacy Office
Email: privacy@tapinglobal.com
TapIn Global, LLC
Dallas County, Texas, USA
